Where culture shines

As a business, Ray White Castle Hill has put an emphasis on making themselves the employer of choice in the real estate industry. Their philosophy is, success is determined not just on an arbitrary financial goal or individual achievement, but a more holistic approach.

By living their values, Ray White Castle Hill recently secured the People and Culture Program of the Year at the 2023 REB Awards. In addition they were also recently a finalist for the Best Places to Work at the AFR BOSS Awards.

“To win the REB award is a great honour and for a residential real estate office to even be in the running for the second award is a great achievement,” Ray White Castle Hill Managing Director Philip Kelly said.

Sales agent Sara Perry said the reality is that we are very lucky to work for incredible people and receive invaluable and consistent support and mentorship on a daily basis as well as support outside of business related matters.

“Being an employee of Ray White Castle Hill, I can speak about how we are all so supported from the very top. As an employee we have access to personal, health and emotional support and incentives,” she said.

“We have around the clock access to the EAP Program which is a professional counselling service that addresses all forms of trauma, anxiety, grief, loss and hardship.

“Whether it be financial, work related or personal or even a curiosity to grow yourself with business coaching, each staff member has access to six sessions, completely paid for by the business that would gladly offer more assistance should anyone need it.

“We also have great in-house incentives to get fit and healthy, such as payment towards gym memberships or sporting goals. Management also gets involved to ensure the employee is sticking to their goals and provides assistance and ongoing support in such a demanding industry.”

The Ray White Castle Hill team are also committed to giving back to their local community. They are involved in a number of community partnerships and charities and were winners of the Community Award at the 2021-22 Ray White New South Wales awards.

Ronald McDonald House Greater Western Sydney

The Ray White Castle Hill team has attended a number of events held by this non-for-profit charity. They have been a part of the Meals From The Heart Program at least two times per year (excluding during COVID-19 lockdowns) which involves the entire team attending the house in Westmead and cooking for over 60 families and then sharing a meal with them afterwards.

They started their own team incentive during COVID-19, when they were unable to visit the house due to health concerns, as a team they decided to donate a portion of each sale/commission earned. Following this, the directors announced that they would match every dollar the team donated. Since starting this journey they have raised $62,000 for the Ronald McDonald House Westmead; this does not include any money raised during community fund raising.

The Catholic Foundation

A foundation that helps struggling families and people within Ray White Castle Hill’s local Parramatta Diocese. They assist with a huge range of support from grief, trauma, loss counselling, drug and alcohol, young parents, support to single mothers, they have even helped people who lost everything in floods, bushfires etc and so many other issues a lot face in today's world. As a business, they have donated $10,000 this financial year to this incredible cause.

The Jesuit Refugee Centre Parramatta

Every Christmas, the entire team gets together and donates dry, canned and preserved food to this centre (a huge number of trolleys are filled and donated). They get their clients involved and ask them to donate any items they can afford to spare along with the office also donating $15,000 this financial year to a cause that helps those from war torn countries trying to get a better life or who can not afford food at all.

The Hills Relay For Life & The Hills Relay Gala Ball

The 24-hour event has been running for 22 years and has raised more than $5 million for cancer research and support programs over that time such as a popular well known cause, The Cancer Council. Ray White Castle Hill has paid for and sponsored one of the food tents which is at the centre of where people go to enjoy food, coffee and have a chat while taking a break from the relay or while walking or browsing the stalls and listening to the entertainment. The Ray White Castle Hill team were very excited to be major sponsors and participants in the most recent relay in May.

The Hills Relay For Life Ball at Castle Hill RSL

This popular annual event is attended by politicians, local businesses and locals passionate about this cause. This year, the team has committed to being the year's major sponsors for this event as well as the Relay for Life. They have also invited sales trainer and auctioneer James Kerley who has donated his time as an auctioneer for the event. Ten members of the team are expected to attend and represent the whole office at this event.